Welcome to Mooncarpro. These Terms and Conditions govern your access to and use of the Mooncarpro platform, including our website, applications, and related services. By accessing or using Mooncarpro, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, please do not use the platform.
Mooncarpro is an online platform that connects vehicle owners and rental service providers with customers who wish to rent vehicles. The platform facilitates vehicle listings, bookings, and payments but does not necessarily own the vehicles listed unless otherwise specified.
To use Mooncarpro, you must:
Be at least 18 years old or the legal driving age in your jurisdiction.
Possess a valid driver's license.
Provide accurate personal and payment information.
Comply with all applicable laws and regulations.
Mooncarpro reserves the right to deny access or terminate accounts that do not meet these requirements.
To access certain features of the platform, users may be required to create an account.
Users agree to:
Provide accurate and complete information.
Keep login credentials secure.
Accept responsibility for all activities conducted under their account.
Mooncarpro reserves the right to suspend or terminate accounts suspected of fraud, misuse, or policy violations.
Vehicle owners or vendors who list vehicles on Mooncarpro must ensure that:
All vehicle information is accurate and truthful.
Vehicles are legally registered and insured.
Vehicles are maintained in safe and roadworthy condition.
Mooncarpro reserves the right to remove or suspend listings that violate these standards.
All vehicle bookings must be completed through the Mooncarpro platform.
Rental prices are determined by the vehicle owner or platform pricing rules.
Payment must be made before the booking is confirmed.
Mooncarpro may charge a platform service fee or commission.
Payments may be processed through secure third-party payment providers.
Renters agree to:
Hold a valid driver's license.
Use the vehicle only for lawful purposes.
Not allow unauthorized drivers to operate the vehicle.
Return the vehicle on time and in the same condition as received.
Follow mileage limits or rental restrictions if applicable.
Prohibited uses include:
Illegal activities
Driving under the influence of alcohol or drugs
Reckless driving or racing
Subleasing the rented vehicle
Cancellation policies may vary depending on the vehicle or rental provider.
General guidelines may include:
Full refund for cancellations within the allowed cancellation window.
Partial refund for late cancellations.
No refund for missed bookings or no-shows.
Mooncarpro may retain applicable service fees.
Renters are responsible for any damage, theft, or loss of the vehicle during the rental period.
Vehicle owners are responsible for ensuring that their vehicles are insured and legally compliant.
Mooncarpro acts only as an intermediary platform and is not responsible for disputes, damages, or losses arising from rentals between users.
Vehicle owners must maintain valid insurance coverage for their vehicles as required by law.
Mooncarpro may offer optional insurance services through third-party providers, but renters are responsible for reviewing coverage details before booking.
Users may not:
Provide false or misleading information
Attempt fraud or payment manipulation
Interfere with platform operations
Use the platform for unlawful purposes
Violation may result in account suspension, termination, or legal action.
Mooncarpro strives to maintain reliable service but does not guarantee uninterrupted or error-free operation. The platform may occasionally undergo maintenance or updates.
To the maximum extent permitted by law, Mooncarpro is not liable for:
Vehicle accidents or damages
Personal injury during rental use
Loss of personal belongings
Disputes between renters and vehicle owners
Mooncarpro reserves the right to suspend or terminate user access to the platform if these Terms are violated.
Mooncarpro may update these Terms and Conditions at any time. Updates will be posted on the platform with a revised effective date.
Continued use of the platform indicates acceptance of the updated Terms.
